Customer Service Administrator – Galway

  • Full Time
  • Galway
  • €Negotiable

Customer Service Administrator – Galway. Excellent Salary, €30K

Our client, a leading Property company in Galway, are currently recruiting for an experienced Customer Service Administrator to work in their Galway City office. The successful candidate will play a critical role in maintaining service levels, dealing with queries and providing support to their customers.


  • Develop good business relationships with new and existing customers.
  • Manage and process customer enquiries by phone and email.
  • Support external client-facing colleagues to ensure high levels of customer service.
  • Recognise, document, and escalate customer issues or trends following appropriate communication and escalation channels where required.
  • Stay up-to-date on product knowledge and customer offerings.

Skills & Experience

  • Experience working in a similar Customer Service role.
  • Passion for delivering first-class customer service.
  • Good communication, organisational and administration skills.
  • Flexible and proactive attitude.
  • Ability to identify problems before they arise and the initiative to come up with solutions.
  • Experience working with Microsoft Office tools such as Outlook, Word, Excel etc.
  • Previous experience in the Property area is beneficial but not essential.

If you have previous experience working in a high-level Customer Service role and are interested in applying, please forward your CV to

General Information


Other Information



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Statutory Information & Declarations

*Certain types of employment and professionals are exempt from the Rehabilitation of Offenders Act 1974 and in those cases particularly where the employment is sought in relation to positions involving working with children or vulnerable adults, details for all criminal convictions must be given. The information given will be treated in the strictest of confidence and only taken into account where, in the reasonable opinion of company, the offence is relevant to the post to which you are applying.

Failure to declare a conviction may require us to exclude you from our register or terminate an assignment if the offence is not declared but later comes to light.

Data Protection Statement

The information that you provide on this from and on any CV given will be used by Dangan Group Ltd to provide you work finding services. In providing this service to you, you consent to your personal data being included on a computerised database and consent to us transferring your personal details to our clients.

We may check the information collected, with third parties or with other information held by us.

We may also use or pass to certain third parties’ information to present or detect crime, to protect public funds, or in other way permitted or require by law.

Eligibility to Work

In line with Revenue guidance on the prevention of illegal working we will need to verify and take a copy of your original ID documentation as evidence of your right to work in Ireland, if you are to be represented by Dangan Group and introduced to a company for a permanent position.

Health and Disability


I have checked the information detailed above and confirm that it is accurate. I authorise Dangan Dangan Group to approach any company on my behalf, and to disclose any information appropriate. I understand that Dangan Group will maintain computer records of my personal and career details together with interview assessments and confirm that I have no objection to this.

  • Dangan Group are to provide you permanent recruitment services we will act as an agency as defined under The Employment Agencies Act 1973.
  • You authorise Dangan Group to seek work on your behalf.

Thank you for selecting Dangan Group and should you have any queries or require any further information on the service we provide please contact us on 1800 819001.